We talk it through first
Tell us the symptoms and what's worrying you. We listen before we begin.

Heal Zone is the clinical heart of Hug & Heal. Every detail, from the lighting in the exam rooms to the tone our nurses use, is designed so your pet feels safe and you feel taken care of.
We want every visit to feel clear and unhurried. Here's what happens each time.
Tell us the symptoms and what's worrying you. We listen before we begin.
A thorough physical check, with the findings explained in plain language.
We lay out the care options with clear costs before you decide, nothing hidden.
Clear guidance for home, and a way to reach us on LINE with questions.

Life-stage check-ups, vaccinations, monthly passes and diagnostics
See all services & pricing
Life-stage check-ups, vaccinations, leukaemia protection and monthly passes
See all services & pricing
Rabbits, small mammals, birds and reptiles, cared for by vets who specialise in them
See all services & pricingEvery service price is on the site, before you book. No hidden fees.
We reduce your pet's stress using Fear Free and cat-friendly care principles.
Modern consultation, treatment, and surgery spaces designed around your pet's comfort.
A veterinary and nursing team committed to continuous learning, on every case.
We separate dogs and cats throughout the hospital, in the waiting area, in outpatient (OPD) care, and in our inpatient wards (IPD), so your cat feels as safe and calm as possible.
Separate waiting, OPD and IPD flows. Cats recover in a quiet ward of their own.
We remove the things that stress cats most, following cat-friendly care principles.
Minimal restraint and unhurried handling. Your cat can stay in its carrier until it's ready.

Head of Clinical Operations

Head of Service Operations

Veterinarian
We've been in soft launch since 9 September 2026. Message us on LINE any time with questions or to book a visit.